The Best CRM Software For Your Small Business in 2018

Top Customer Relationship Management CRM Software for Small Business 2018

A customer relationship management (CRM) software package is a very useful tool for small businesses. It helps to easily organize and keep track of all clients and potential clients. According to Business News Daily, there are four types of CRM’s that small businesses should look into. Whether needing a free option or one catering to very small businesses, each of these have their own benefits.

Salesforce

Easily one of the most well-known CRM programs, Salesforce is a great option for small businesses as it is all-inclusive and cloud-based. In fact, they claim to be the ‘World’s #1 CRM.’ They also have a package specifically catering to small businesses, which is a little more cost effective than those available for large businesses. Salesforce’s all-in-one software features include contact management, lead generation, opportunity management, Continue reading “The Best CRM Software For Your Small Business in 2018”

CRM sales marketing and customer service

Customer Relationship Management or CRM software is a system that enables businesses to build strong customer relationships and manage all relevant customer information and data. CRM includes tools and applications to collect, process and analyze data coming from various interaction channels such as website visits, phone calls, emails, social media and others. CRM software organizes and tries to make sense of all these disparate data in order to extract useful information that can show sales opportunities, and be used to create sales funnels as well as carry out sales and marketing campaigns.

CRM software is designed to let businesses know everything about their customers, both existing ones and prospects. A business can be responsive only if it knows what a customer wants, and a CRM system can help in finding out customer preferences and behavior through their purchasing history and buying trends. CRM helps businesses put focus on the customers to drive engagements and interactions, strengthen customer loyalty, convert Continue reading “CRM sales marketing and customer service”

CRM Market in China 2016-2020 Key Vendors are Aplicor, IBM, Infor, Microsoft…

Advent of smartphones and other mobile devices will attract companies toward mobile CRM solutions. Modern customer intelligence solutions will emerge in the CRM market in China and are expected to become a critical preference for companies providing CRM solutions. Mobile CRM tools allow the sales and marketing team to organize themselves more efficiently. Microsoft has added voice commands to its dynamic CRM app for Windows Phone operating system.

According to the report, the industry is revitalized with cloud-based CRM solutions that accounted for more than 49% of the systems sold in 2015 and continue to be the key market driver. The cloud-based model is cost-effective and thus popular among SMEs. This model also helps reduce time Continue reading “CRM Market in China 2016-2020 Key Vendors are Aplicor, IBM, Infor, Microsoft…”

CRM Software products for Small Business : Top List in 2018

Salesforce is a full-featured CRM software for all types of businesses. With Salesforce Small Business Solutions, you can take advantage of all the capabilities Salesforce has to offer with select packages designed for small businesses.

As an all-in-one software, Salesforce offers everything you need to find and keep customers, close sales and grow your business. Features include contact management, lead generation, opportunity management, sales forecasting, workflow automation, collaboration tools and many more — all in one, easy-to-use platform. Salesforce is also a cloud-based CRM software, which gives you anytime, anywhere access to your data, even from mobile devices.

Many companies claim that their CRM software products Continue reading “CRM Software products for Small Business : Top List in 2018”

Top Customer Relationship Management CRM Software for Small Business 2018

Salesforce is a full-featured CRM software for all types of businesses. With Salesforce Small Business Solutions, you can take advantage of all the capabilities Salesforce has to offer with select packages designed for small businesses.

As an all-in-one software, Salesforce offers everything you need to find and keep customers, close sales and grow your business. Features include contact management, lead generation, opportunity management, sales forecasting, workflow automation, collaboration tools and many more — all in one, easy-to-use platform. Salesforce is also a cloud-based CRM software, which gives you anytime, anywhere access to your data, even from mobile devices.

Many companies claim that their Continue reading “Top Customer Relationship Management CRM Software for Small Business 2018”

CRM Software Solutions : The 10 Best Free and Open Source Software

The 10 Best Free and Open Source CRM Software Solutions

There’s no such thing as a free lunch. It’s one of the saddest facts in my life, right up there with my insane student debt and the realization that Taylor Swift will probably never talk to me.

But there’s good news! I just saved a bunch of money by switching to… no, I’m kidding.

The real good news is that, while lunch may not be free, Customer Relationship Management software can be!

Free CRM comes in two categories – free, but limited (also known as freemium), and open source.

So the free, but limited, versions set caps on the amount of free users, contacts, storage, extra features, or some combination thereof.

Open source, on the other hand, offers an unlimited, fully functional CRM to users. The caveat is that your company needs a person (or team) who can install and configure the CRM. Of course, because of this, open source CRM is extremely customizable, which is nice. Most open source CRM companies also offer a preconfigured version and/or installation and support for a price.

Where can you find these magical free CRMs? Well, I put together a list for you! Check out the comparison chart below and read the details about the CRM systems that interest you.

Please note that I have not placed these in any particular order. Each system is different and each one will serve some companies better than others.

Continue reading “CRM Software Solutions : The 10 Best Free and Open Source Software”